In non-urgent matters, you can get help from your health station or the outpatient clinic treating you. Non-urgent matters include matters such as health problems requiring non-urgent treatment, non-urgent inquiries about laboratory responses, renewals of prescriptions and prolonged health problems that have not worsened.
You cannot contact another local health care provider
If your situation does not require urgent treatment or assessment, please wait for the call back or the local provider to open
You have already been directed to go to the emergency clinic by a healthcare professional
If you have already been referred to the emergency clinic by another health care professional or you have an emergency referral, you can go directly to the emergency clinic.
You are a healthcare professional seeking a consultation
We encourage care facilities to seek consultations through telephone numbers primarily meant for professionals
How to contact?
Medical Helpline 116117 helps with urgent health problems that are not emergency situations
The Medical Helpline text service is only intended for people with hearing or speech impairments. The text service opens at the bottom of the page. The text service for the whole of Finland is provided by the HUS Group.
Watch a sign language video on how to use the text service (https://www.youtube.com/watch?v=_9gNYV71SpQ)